Shipping & Returns
The prices and availability of Replicant Airsoft products are valid except for end of stock or typographical error.
Orders will be fulfilled in strict order of receipt.
In the event that an item runs out at the time of purchase, the amount paid for it will be fully refunded, and if the buyer wishes to be informed of its replacement without obligation.
The products will be packaged and shipped at the time of payment confirmation by Paypal, Payin7, Bizum or our bank. The delivery time will vary depending on the destination.
Replicant Airsoft will not be responsible for delivery times due to causes beyond our control, although it will take all the necessary steps to ensure that these are the minimum possible.
WE SHIP TO THESE AREAS
SPAIN: to the Peninsula, the Balearic Islands, the Canary Islands, Ceuta and Melilla
EUROPE: to Portugal, France, Italy, Belgium, Holland, Luxembourg, Austria, Denmark, Finland, Ireland, Sweden, Bulgaria, Croatia, Slovakia, Slovenia, Estonia, Greece, Hungary, Latvia, Lithuania , Poland, the Czech Republic, Romania and Norway.
APPROXIMATE DELIVERY TIME:
Peninsula, delivery in 24-48 hours through TIPSA
Canary, Balearic, Ceuta and Melilla, delivery in 4-5 days through CORREOS
Europe, delivery in 3-5 days through MAIL BOXES ETC (UPS)
The delivery is considered carried out from the moment the product is made available to the Client by the carrier at the indicated address and the consignee or person who is in the same firm accepting the delivery. Once the order is received, it is the Client's obligation to verify that the products received correspond to their order, and to declare, within 24 hours of delivery, all the exceptions and claims that may be justified, and especially damages and damage that can be seen visually or without the need to test the operation of the delivered products. After this period has elapsed without having made reservations, Replicant Airsoft will not be responsible for the damages that the products delivered during transport have suffered.
In the event that the Client prevents, rejects or does not take charge of the delivery, he shall bear the costs corresponding to the return and forwarding costs, unless the delivery had not been possible for reasons not attributable to the Client.
In cases where sales are considered distance selling and the user is a consumer according to the provisions of current legislation, once the order has been delivered, the user may freely withdraw from the contract within the period of 14 calendar days from receipt of the product through the return form on the Web.
The buyer must pay the direct costs of return and compensate for the damage that the user has caused maliciously or negligently in the product.
To make the return it is necessary that the merchandise is in perfect condition, with all its complete accessories, as well as with the original packaging and labeling intact.
The user who returns the purchased product must do so in the original packaging of the manufacturer, in case of doing so through a transport company, the user must ensure that the original packaging of the manufacturer is not damaged, altered or deteriorated in any way.
Replicant Airsoft, by itself or through third parties, reserves the right to carry out a preliminary analysis of the merchandise before accepting said return.
Replicant Airsoft will not accept returns if the product is not presented in perfect condition, nor those that are postage due.
In any case, those products that are subject to market fluctuations outside the scope of the seller will be excluded from the right of withdrawal, given their special characteristics; those products that have been developed, modified or customized for the user; those products purchased with the ICAE gunsmith serial number marking personalization service; those products that were specifically ordered for the user; all consumables; software or products that include licensed software, that have been opened and removed from its seal by the user and all those purchases as a result of business or autonomous activity or by those who do not have the status of consumer in accordance with current legislation.
The Customer at his expense may make the return through a transport company, without in any case Replicant Airsoft is obliged to accept the freight that is sent in the form of freight due or any other that involves disbursement by Replicant Airsoft , being able to reject the postage at their choice, or accept it, withholding from the price to be returned to the user, the amount corresponding to the postage.
Returns due to withdrawal will be sent to C / Montejurra, 27 - Local 3 - 28017 Madrid, including clearly and visibly on the outside of the package the return number or reference that Replicant Airsoft would have provided for this purpose.
Once the product is received, Replicant Airsoft will examine its content to verify its perfect condition for acceptance. The reception of the returned merchandise will not suppose in any case acceptance or conformity of the state of the same reason why, Replicant Airsoft will have a term of 15 days to manifest to the user the damages and flaws existing in the product whose causes are attributable to the user. The amounts paid by the customer will be returned through the same payment method of the purchase.